Associate Field Clinical Liaison-Morocco

Job Description

OFFRE D’EMPLOI – ENTREPRISE NON SPÉCIFIÉE

POSTE: Associate Field Clinical Liaison-Morocco
ENTREPRISE: Entreprise non spécifiée
TYPE DE CONTRAT: CDI intérimaire
LIEU: Nador

DESCRIPTION DE L’OFFRE:
Description

This position is mainly responsible for increasing clinical confidence and case growth across the Invisalign product portfolio through clinical education and support to customers.

The process includes interaction and communication with private-practicing Orthodontists and General Dentists related to case specific issues, ClinCheck quality and troubleshooting.

Focus will be on clinical education as well as troubleshooting clinical issues for customers.

In addition, other duties will include support with day to day needs of education events.

Key Responsibilities

Providing clinical customer support to orthodontists and general dentists in the areas of case assessment, treatment evaluation, ClinCheck support and troubleshooting.
Investigating and Analysing of Clinical-related customer inquiries, complaints and adverse events.
Drive and accelerate clinical confidence for selected groups of doctors via specifically designed educational programs in close coordination with Marketing, Customer Support and Sales Teams.
Provide input to research and development to improve existing products/ services and develop new ones.
Investigate product safety incidences and report this on CRM system. Also involved in, inbound and outbound calls with customers to provide support and clinical education.
Will be required to travel to deliver educational events as part of structured certification / education programs for customers and visit customers… [Description complète disponible sur demande]

INFORMATIONS:
– Localisation: Nador
– Type de contrat: CDI intérimaire
– Avantages sociaux selon la convention collective

POSTE BASÉ À NADOR